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HMS Home Warranty Review

HMS Home Warranty has certainly made a name for itself in the insurance hemisphere, so today we are going to have a detailed look into the company and its services and provide an accurate review that will hopefully shine some light on their strengths and weaknesses.

Without any further ado, let’s begin!


Their team is composed of experienced professionals that are more than happy to explain every single detail of the business, and the customer reports tend to indicate the same. The team always makes sure that the customer makes an informed decision, so they always clearly outline what is and what isn’t included in every single package.

Cost-effective insurance options

Due to the harsh nature of the market, it’s next to impossible to provide insurance options which are so affordable, and yet they somehow manage to do it. The price department is where HMS Home Warranty really shines and outclasses the competition. It’s great to have a peace of mind knowing that you’re protected in case disaster strikes, and to be able to do so without costing you a small fortune is truly nothing to complain about.

Easy to understand and neatly outlined ordering process

Things can get very technical when one finally decides to order a package, but with HMS, it seems like they’ve taken a completely different approach to how they handle the sales and marketing aspect of the business. All in all, the ordering process is pleasant and hassle-free. While you still have to read the fine print like you would with any other type of insurance company, they absolutely do a great job at explaining what is and isn’t covered with every single insurance option available.

Personalized solutions

If you take the time to explain your unique situation and needs to one of their agents, they will be more than happy to match you with a plan that’s the most suitable for what you need. And if you have any questions, you only need to ask away. In general, the company does a great job at understanding each individual customer’s needs and providing the necessary solutions.

Nation-wide coverage

HMS Home Warranty covers every country in USA, so you will be able to take advantage of their services no matter where you live.

Responsive customer support

Whenever you have a question or you would like to speak to one of the company’s representatives, there is at least one way of contacting them 24/7. You could either speak to one of their agents directly, or go to their website and submit a claim. The team answers any questions in a timely manner, so you can expect to receive a response as soon they are done reading your message.

A name in the business

A quick look through the archives reveals that this company has been around for as long as 30 years and has helped thousands of home-owners in the USA. A proud member of The Cross Country Group, HMS is known for its outstanding customer support, professionalism, and flexible insurance options.

Benefits for sellers

If you’re selling a home and want your listing to stand out a bit more, you will have a greater chance of making a sale if you mention that the purchase is covered by one of their insurance plans. We’ve tested this ourselves and have had great results with it. They are also kind enough to offer a 180-day cover repair guarantee, which means that if anything goes wrong in the next 180 days from the last repair, the second repair won’t cost you a thing.

Benefits for buyers

HMS will repair or replace any malfunctioning appliances no matter what brand they are. The age doesn’t seem to make a difference either. To make things even better for the buyers, you only need to report a problem, and they will send a team to make the repairs. No inspection needed, and there aren’t any square footage restrictions or limitations whatsoever.

Pre-screened service professionals

This company goes to great lengths to provide an excellent service, that’s why every service provider they’ve partnered with is required to go through an in-depth evaluation before working with clients.

Unlimited services

No matter how many appliances break down in your home, you can contact the company at any time whenever needed. Also, you can renew the warranty with ease, as long as your home is eligible.

Flexible and time-effective repairs

No matter what appliances need to be repaired or replaced, the service professional will always do the work in as little time as possible while still retaining the overall quality of the service. Furthermore, you will never have to wait around at home, waiting for the service provider to show up, because you will arrange a time and date that’s the most suitable for everyone involved in the process.

Protecting the home-owners’ interests

HMS is structured in a way that is of best interest to the home-owners, which means they will work with you to find the best possible solutions for your particular situation. And when a problem occurs, they will send out a professional who will work to resolve the issue as quickly as possible, so you won’t have to wait around any longer than needed.

Reasons why having a HMS home warranty is a good investment

Technology, no matter how great and advanced it may be, is never completely immune to failure. Sometimes the appliances simply tend to malfunction, especially if they’ve been around for a while. While all of this is completely normal, there’s simply no reason to be left stumbling around in the dark when this occurs, and that’s where HMS steps in.

Not only will you be able to resume your home-based activities and have fun with your family without interruptions, you will also have the psychological benefits of knowing there is someone out there to cover your back when things go wrong. And as the customer reports are saying, the company is one of the best home insurance providers out there.


  • Affordable prices
  • Pre-screened professionals
  • Intuitive ordering process
  • Flexible insurance options
  • Cost-efficient


  • Sometimes your home may not be eligible for warranty, so make sure to read the fine print
  • The service providers may be overbooked on certain days


HMS is definitely a great choice for everyone who seeks a little bit of extra peace of mind when it comes to property-related issues. Highly recommended!

HMS Home Warranty, reviewed by Best Home Warranty on 2015-11-24T23:52:46+00:00 rating 4.8 out of 10

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